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FAQs

Updated August 11, 2025

How does billing work?

We use a wallet-based billing system. You top up your wallet using PromptPay scan (QR code) or bank transfer, then your subscription auto-renews from your wallet balance. All prices are in Thai Baht (฿).

Can I get a refund?

No, we do not offer refunds. All payments are final. However, you can cancel your subscription anytime to prevent future charges.

How do I pay?

Payment is easy with PromptPay scan! Just scan the QR code with your banking app to top up your wallet. We also accept bank transfers for larger amounts.

Can I change my plan later?

Yes! You can upgrade from Free to Pro anytime. You can also switch between monthly and yearly billing. Changes take effect immediately.

What happens when I cancel?

You can cancel anytime and keep access until your current billing period ends. After that, you'll return to the Free plan with limited access.

More questions?

Contact us