FAQs
Updated August 11, 2025
How does billing work?
We use a wallet-based billing system. You top up your wallet using PromptPay scan (QR code) or bank transfer, then your subscription auto-renews from your wallet balance. All prices are in Thai Baht (฿).
Can I get a refund?
No, we do not offer refunds. All payments are final. However, you can cancel your subscription anytime to prevent future charges.
How do I pay?
Payment is easy with PromptPay scan! Just scan the QR code with your banking app to top up your wallet. We also accept bank transfers for larger amounts.
Can I change my plan later?
Yes! You can upgrade from Free to Pro anytime. You can also switch between monthly and yearly billing. Changes take effect immediately.
What happens when I cancel?
You can cancel anytime and keep access until your current billing period ends. After that, you'll return to the Free plan with limited access.
More questions?
Contact us